Products
Every app on the Rokdot platform
Purpose built apps for customer service, knowledge, local growth and reliability, with one design and one standard of security.
Customer service
Deliver fast, friendly support with AI
Bring every customer email into one shared inbox, and let AI summarise, prioritise and draft replies so your team resolves more, faster.
- One shared inbox
- AI Copilot
- Your own address, no DNS
- Perfect threading
- Automations
- Reports
Your inbox
Order not delivered
Logged out after update
GST invoice for March
Refund status
Riya Sharma
#1042 · Order not delivered
Hi team, my order #5521 has not arrived. It was due on Monday.
So sorry Riya. The courier confirms delivery tomorrow before noon.
Write a reply...
Copilot
What happened
Order #5521 is two days late. Riya wants a delivery date.
FrustratedDraft reply
Knowledge and work
Bring your team's work and knowledge together
Write docs, run projects and build your team wiki in one place, with AI that understands your work.
- Block editor
- Databases
- Forms
- Templates
- Share to the web
- AI that knows your work
Acme workspace
Company wiki
Q3 launch plan
Meeting notes
Roadmap
Hiring
Acme / Q3 launch plan
Q3 launch plan
Everything we need to ship the new pricing and onboarding by 30 September, with owners and dates.
Launch tasks
To do
In progress
Done
Local marketing
Turn every review into your next customer
One inbox for every review, AI replies in your brand's voice, and review requests over WhatsApp and QR codes.
- One review inbox
- AI replies in your voice
- Review requests
- Reputation score
- Insights
- Built for agencies
Average rating
4.6
across 12 locations
Reply rate
94%
last 30 days
Reputation score
82
out of 100
Needs a reply
Lovely staff and the coffee was perfect. Will come again!
Food was good but we waited 25 minutes for a table.
Reliability
Build customer trust in every incident
Keep customers informed through every incident and maintenance window, and keep your support queue under control.
- Public status pages
- Components
- Incidents and updates
- Subscriber notifications
- Automatic health checks
- Custom domain
Past incidents
Slow page loads on the website Resolved