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Rokdot

Products

Every app on the Rokdot platform

Purpose built apps for customer service, knowledge, local growth and reliability, with one design and one standard of security.

Rokdot Desk

Customer service

Deliver fast, friendly support with AI

Bring every customer email into one shared inbox, and let AI summarise, prioritise and draft replies so your team resolves more, faster.

  • One shared inbox
  • AI Copilot
  • Your own address, no DNS
  • Perfect threading
  • Automations
  • Reports
desk.rokdot.com

Riya Sharma

#1042 · Order not delivered

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RS

Hi team, my order #5521 has not arrived. It was due on Monday.

AG

So sorry Riya. The courier confirms delivery tomorrow before noon.

Write a reply...

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Rokdot Sphere

Knowledge and work

Bring your team's work and knowledge together

Write docs, run projects and build your team wiki in one place, with AI that understands your work.

  • Block editor
  • Databases
  • Forms
  • Templates
  • Share to the web
  • AI that knows your work
sphere.rokdot.com

Acme / Q3 launch plan

Q3 launch plan

Everything we need to ship the new pricing and onboarding by 30 September, with owners and dates.

Launch tasks

To do

Pricing page copyDue Sep 12
Demo video scriptDue Sep 12

In progress

Launch emailDue Sep 12
Help center updateDue Sep 12

Done

Beta feedback summaryDue Sep 12
Rokdot Local

Local marketing

Turn every review into your next customer

One inbox for every review, AI replies in your brand's voice, and review requests over WhatsApp and QR codes.

  • One review inbox
  • AI replies in your voice
  • Review requests
  • Reputation score
  • Insights
  • Built for agencies
local.rokdot.com

Average rating

4.6

across 12 locations

Reply rate

94%

last 30 days

Reputation score

82

out of 100

Needs a reply

Priya N.· BandraReplied

Lovely staff and the coffee was perfect. Will come again!

Karan S.· KoramangalaAI draft

Food was good but we waited 25 minutes for a table.

Draft in your brand voiceThanks Karan, and sorry about the wait. We have added staff on weekends so it does not happen again.
Rokdot Statusbook

Reliability

Build customer trust in every incident

Keep customers informed through every incident and maintenance window, and keep your support queue under control.

  • Public status pages
  • Components
  • Incidents and updates
  • Subscriber notifications
  • Automatic health checks
  • Custom domain
status.acme.com
AAcme statusSubscribe to updates
All systems operational
API99.98% uptime
Website99.95% uptime
Payments100% uptime
Webhooks99.99% uptime

Past incidents

Slow page loads on the website Resolved