Shared Inbox
One shared inbox for every customer conversation
Stop forwarding emails and guessing who replied. Rokdot Desk turns every customer email into a conversation with an owner, a status and a full history, so your team always knows what needs attention next.
Shared Inbox
Every customer email, one team view.
- Assign with one clickGive every conversation an owner, or let the team pick from the unassigned queue.
- Status, priority and tagsOpen, pending, snoozed and closed, with priorities and tags so the urgent work rises to the top.
- Snooze until it mattersHide a conversation until tomorrow or next week. It comes back on its own when it is time.
- Views for every teamYour conversations, unassigned, all open and closed, with fast search across everything.
Shared Inbox
What you get with shared inbox
Assign with one click
Give every conversation an owner, or let the team pick from the unassigned queue.
Status, priority and tags
Open, pending, snoozed and closed, with priorities and tags so the urgent work rises to the top.
Snooze until it matters
Hide a conversation until tomorrow or next week. It comes back on its own when it is time.
Views for every team
Your conversations, unassigned, all open and closed, with fast search across everything.
How it works
Get started in three steps
- Step 1
Create your workspace
- Step 2
Forward your support email
- Step 3
Assign, reply and close as a team
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