Rich Replies
Replies that look as good as your product
Write clear, well formatted replies with links and attachments, see the full conversation timeline and send with confidence, knowing it lands in the customer's thread.
Rich Replies
Formatted replies with attachments.
- Formatted repliesBold, lists and links that make answers easy to follow.
- AttachmentsSend and receive files and screenshots inside the conversation.
- Full timelineEvery message, note and status change in order.
- Draft with AIStart from a Copilot draft and make it yours.
Rich Replies
What you get with rich replies
Formatted replies
Bold, lists and links that make answers easy to follow.
Attachments
Send and receive files and screenshots inside the conversation.
Full timeline
Every message, note and status change in order.
Draft with AI
Start from a Copilot draft and make it yours.
How it works
Get started in three steps
- Step 1
Open a conversation
- Step 2
Write or draft with AI
- Step 3
Send and close
More features
Explore more of Rokdot Desk
Shared Inbox
Every customer email becomes a conversation your whole team can see, assign and resolve.
Explore shared inbox AIAI Copilot
AI that summarises every conversation, reads the customer's mood and drafts the reply.
Explore AI CopilotEmail Channel
Reply from support@yourcompany.com with perfect threading and no DNS changes.
Explore email channel